Ice Casino Ireland Privacy Policy

• Information collected includes identification and contact details (such as name, date of birth, address, email, phone) to create and manage accounts.
• KYC/AML documents (for example, photo ID, proof of address, source-of-funds information) are collected to meet legal duties in Ireland.
• Account activity, betting and gaming history, responsible gambling data (e.g., self-exclusion, limits), and customer support interactions are recorded to provide services and safety features.
• Payment information (tokens from payment providers, transaction references) is processed to complete deposits and withdrawals; full card details are not stored by the platform.
• Device, log and network data (IP, browser, operating system, language, time zone) are gathered to secure the platform and prevent fraud.
• Location indicators are used to verify eligibility and comply with territorial and licensing requirements.
• Cookies and similar technologies support website functionality, preferences, statistics and performance.
• Analytics and diagnostics data help improve user experience and service quality.
• Marketing preferences are recorded to manage consent and opt-outs for communications.
• Data minimisation and retention schedules limit collection and storage to what is necessary for law, contract, and security.

Users have the right to access their information, request correction, object to certain processing, request deletion, restrict processing, and receive a copy in a portable format. Consent can be withdrawn at any time where consent is the lawful basis. Users may lodge a complaint with the Data Protection Commission.

Compliance is aligned to the EU General Data Protection Regulation (GDPR), the Data Protection Act 2018 (Ireland), the ePrivacy Regulations (S.I. No. 336/2011), and the Criminal Justice (Money Laundering and Terrorist Financing) Acts. Measures follow recognised security standards, and guidance from the Irish Data Protection Commission is observed.

Personal data is used to provide online services, verify identity, process payments, and maintain a secure environment. Information supports responsible gambling tools, detection of fraud and misuse, and compliance with Irish and EU law. Aggregated analytics guide improvements to websites and apps. Where consent is given, communications may include product updates or offers, and users can opt out at any time. Regulatory and audit requirements determine additional processing and retention.

• Create and manage accounts, authenticate users, and provide customer support.
• Process deposits, withdrawals, refunds, and chargeback management.
• Perform KYC/AML checks, affordability assessments, and sanctions screening.
• Operate responsible gambling features, including self-exclusion and limits.
• Prevent, detect and investigate fraud, misuse, and security incidents.
• Deliver and personalise website content and game experiences.
• Conduct service analytics, performance monitoring, and product improvement.
• Send service messages and notifications; send marketing where consent or another lawful basis applies.
• Comply with tax, reporting, gambling, and financial regulations.
• Defend legal claims and manage disputes or regulatory enquiries.

All processing is based on a lawful basis, including contract necessity, legal obligation, legitimate interests, and consent where applicable. Transparency is prioritised, and records are maintained to demonstrate accountability.

Users can view and update core account information within profile settings, including contact details, preferences, and responsible gambling limits. Requests to correct inaccurate data or to obtain a copy of personal information can be made through the support channel. Requests to delete data are assessed against legal and regulatory retention duties, including anti-money laundering requirements, which may require retention for a defined period after account closure. By using the services, users consent to necessary security checks and identity verification procedures. Payment card processing and certain transfers are handled by authorised electronic service providers that comply with applicable security and payment rules. The operator applies technical and organisational measures to protect privacy and keep information secure throughout its lifecycle.

The services are intended for persons aged 18 and over. The operator cannot confirm age without documentary evidence and will request verification where required. If a parent or guardian informs the operator that a minor has provided personal information, steps will be taken to delete it promptly, subject to legal obligations.

• Age verification is performed during registration and at key risk points.
• Identity and address documents may be required to confirm age.
• Accounts suspected to belong to a minor are suspended while checks are completed.
• Parents or guardians can request deletion of a minor’s data through the support channel.
• Only the minimum information necessary is collected to verify age.
• Relevant authorities may be notified where legally required.

Personal information may be processed in other countries where service partners are located, for example for hosting, payments, or support. By using the site, users acknowledge and consent to the transfers described in this notice, subject to appropriate safeguards. Confidentiality obligations bind all partners and vendors that access personal data. Contractual and technical controls are applied to protect information during international transfers.

• Data is primarily stored and processed in the EEA where feasible.
• Transfers to the UK rely on the EU adequacy decision, as updated from time to time.
• Transfers to other countries rely on Standard Contractual Clauses and supplementary measures.
• Vendors undergo due diligence and sign binding data protection agreements.
• Encryption in transit and at rest reduces exposure during transfers.
• Users retain GDPR rights regardless of processing location, subject to legal limits.

This disclaimer explains limits on liability and how this notice should be interpreted if rules conflict or change. It applies when a user accepts the policy through account creation, continued use, or other forms of assent.

• This notice does not create a contract beyond what data protection law requires.
• If any part of the notice is invalid under law, the remainder continues to apply.
• Legal obligations may override any statement in this notice.
• The operator may update the notice; material changes will be signposted.
• No waiver of rights occurs by delay or omission in enforcing any term.
• The English (Ireland) version prevails where translations differ.

Cookies are small text files placed on a device to store settings and recognise a browser. They support essential functions, help analyse behaviour for statistics, personalise content, and improve websites. Optional cookies operate only after consent through the cookie banner, which allows settings to be adjusted at any time. Essential cookies are required for security and cannot be switched off in the consent tool. Unless a different period is shown in the cookie banner, analytics and preference cookies are retained for up to 1 year, after which they expire or are refreshed if consent remains in place.

Using the services in Ireland constitutes full acceptance of the current Privacy Policy and the processing described in it. The most recent version of this notice replaces all previous versions from the date it takes effect.

Personal data may be shared where required by law, for handling disputes, or to perform agreements essential to providing services. Categories of third parties are listed on the website or within relevant product pages. If a party is not named, users will be informed of the purpose and scope where required by law. Providing information for a specific feature indicates consent for that use, in addition to other lawful bases.

• Payment processors, banking partners, and card/network providers.
• Identity verification, KYC/AML and sanctions screening providers.
• Game studios and content suppliers necessary to deliver products.
• Analytics, performance monitoring, and anti-fraud platforms.
• Communication and marketing service providers operating under consent or opt-out rules.
• Cloud hosting, storage, and content delivery networks.
• Professional advisers, auditors, and insurers.
• Regulators, tax authorities, law enforcement, and dispute resolution bodies where legally required.

The website may contain links to third-party websites that operate their own privacy policies and cookie practices. The operator is not responsible for how those websites collect or use information. Users should review the privacy information of any external site they visit and proceed with care.

• Check the privacy policy and cookie notice before providing personal details.
• Review how consent is requested and how it can be withdrawn.
• Avoid sharing account credentials on external websites.
• Ensure the address bar shows a secure connection (https) before entering data.
• Provide only information necessary for the purpose at hand.
• Adjust browser and cookie settings to control tracking on third-party sites.
• Contact the third-party website directly for any data queries.
• Inclusion of a link does not imply endorsement or responsibility.