Ice Casino Ireland KYC and AML Policy

Ice Casino operates in Ireland under strict regulatory requirements to prevent money laundering and terrorist financing. KYC (Know Your Customer) and AML controls ensure identity check and ID verification are completed to protect user safety, maintain account protection, and deter financial crime. These commitments promote transparency and responsible gaming across all services, both on the website and in the Ice Casino mobile app.

Purpose of KYC and AML in Ireland

Ice Casino applies KYC and AML measures to verify identity, prevent fraud, and combat financial crime in line with Irish law. These measures support user safety, fair play, and transparency across the platform.

  • Fair play through consistent rules for every account holder;
  • Enhanced user safety and account protection;
  • Transparency in how identity checks and reviews are carried out;
  • Compliance with regulatory requirements in Ireland;
  • Security measures designed to minimise fraud and misuse.

Identity Check and Document Submission Requirements

Every new user must complete ID verification before withdrawals and certain features are enabled. Additional document submission may be requested at any time to confirm ongoing compliance.

  • Government-issued photo identification;
  • Proof of address issued recently;
  • Confirmation of payment-method ownership in the account holder’s name.

AML Security Measures and Transaction Monitoring

The platform implements AML controls to prevent money laundering, terrorism financing, and other illegal activity under the Criminal Justice (Money Laundering and Terrorist Financing) Acts. These security measures include ongoing transaction monitoring and targeted reviews based on risk.

  • Continuous transaction and activity monitoring for suspicious activity;
  • Automated detection rules and threshold alerts;
  • Enhanced due diligence for high-risk triggers and events;
  • Manual reviews of large or unusual transfers;
  • Customer and payment risk scoring;
  • Sanctions and PEP screening against relevant lists;
  • Reporting obligations, including filing suspicious transaction reports to competent authorities when required by law.

Prohibited Activities Supporting AML and KYC Controls

Certain conduct is not allowed to protect user safety, maintain account protection, and meet legal obligations. Breaches of these rules may lead to enforcement action.

  • Creating or using multiple accounts (multi‑accounting);
  • Submitting forged, altered, or stolen documents;
  • Attempting to launder funds or disguise their origin;
  • Manipulating systems, games, markets, or payouts;
  • Sharing, selling, or otherwise transferring account access;
  • Using third‑party or anonymous payment instruments;
  • Misrepresenting identity or pretending to be another account holder.

Consequences for Non-Compliance

Violations of KYC or AML obligations, or failure to cooperate during checks, may result in restrictions and legal reporting. Actions are proportionate to the risk identified and the applicable regulatory requirements.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

User Responsibilities for ID Verification and Account Protection

Users must provide accurate and up‑to‑date personal data and complete ID verification promptly when requested. Documents must be submitted within stated timeframes and any further information requests should be answered without delay. Only payment methods owned and controlled by the account holder may be used. Any suspicious activity, potential fraud, or unauthorised access should be reported immediately to support responsible gaming and platform security.

Commitment to Fair Play, Transparency, and User Safety

The platform upholds fair play and transparency to protect users and maintain a safe environment that meets Irish regulatory requirements. Controls are reviewed regularly to ensure effective account protection and timely responses to suspicious activity.

  • Compliance with KYC/AML standards and Irish regulatory requirements;
  • Confidentiality and protection of personal data under GDPR and Irish law;
  • Ongoing transaction monitoring for suspicious activity;
  • Prevention of manipulation and unfair behaviour;
  • User support on safety and security matters;
  • Shared responsibility between the service and the account holder;
  • Equal conditions and rules for all users.

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